Calgary Omnira, a leader in delivering innovative business solutions, is proud to announce its recognition with the prestigious 2023 Excellence in Customer Service Award. The award, presented annually by the Business Intelligence Group, honors companies that have significantly improved customer communication and enhanced the overall customer experience.
Maria Jimenez, chief nominations officer of the Business Intelligence Group, remarked on the significance of this year's winners, saying, "The role of customer service is changing every day, and the winners of this year's program highlight the people, organizations, and products that are really improving how consumers connect with companies."

This reaction is a testament to Omnira's customer services team's outstanding quality of service. Clients benefit from time with the team, which delivers tremendous value and insights that are unmatched in the industry.

Omnira's customer services team members are deep technologists, sales experts, and triage doctors; all rolled into one. They work tirelessly to build client relationships, from initial requirement gathering to project management and support. Their focus on solving clients' problems and providing insights on how to do things better sets them apart from the competition.

As a member of the sales team, I have had the pleasure of working alongside Omnira's customer services team. I have witnessed firsthand their deep commitment to client success, which makes them an invaluable asset to our organization. They are the magic bullets that ensure sustained, long-term success for our clients.

Upon receiving the award, a representative of Omnira expressed gratitude for the recognition, saying, "I am deeply honored to be a part of the winning team at Omnira. The organization has high standards for delivering technical and business value and client success. I look forward to the next chapter of driving the growth of MOSAIC and VERDAZO and ensuring Omnira's success."

Omnira is committed to providing its clients with exceptional service and innovative solutions, and we are proud to be recognized for our efforts. We look forward to continuing to raise the bar for excellence in customer service in the years to come.